1. Introduction

Welcome to Gen Z Bags Dubai. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or contact us through our channels.

By using our website or services, you agree to the collection and use of information in accordance with this policy

2. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Name, email address, shipping address, billing address, phone number.
  • Payment Information: Payment details processed securely via trusted payment partners (PayPal, Stripe, Zelle).
  • Device Information: IP address, browser type, device data, and usage statistics collected through cookies and analytics tools.
  • Communication Data: Messages, emails, or inquiries sent through our contact forms or social media channels

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate with you about your purchases or inquiries.
  • Improve our website, products, and customer service.
  • Detect and prevent fraud or unauthorized transactions.
  • Send order confirmations, shipping updates, or promotional offers (only if you opt-in)

4. Payment Processing

We do not store or have access to your full payment card details. All transactions are securely processed through trusted third-party payment providers:

  • PayPal
  • Stripe

Each provider has its own privacy and security policies which you can review on their respective websites.

5. Cookies & Tracking

Our website may use cookies to:

  • Improve website performance and user experience.
  • Analyze website traffic and visitor behavior (via Google Analytics or similar tools).

You can disable cookies in your browser settings at any time

6. Sharing of Information

We do not sell or rent your personal data to third parties.
We may share limited information only when necessary to:

Comply with legal obligations or prevent fraudulent activity

Complete your order (e.g., shipping partners such as FedEx).

7. Data Security

We use SSL encryption and secure hosting to protect your personal information.
While we take all reasonable precautions, no method of online transmission is 100% secure.

8. Your Rights

Depending on your location, you may have rights to:

  • Access or request a copy of your data.
  • Correct or delete your personal information.
  • Withdraw consent from receiving marketing emails.

You can contact us anytime to make such requests.

9. Children’s Privacy

Our website is not intended for individuals under 16. We do not knowingly collect personal data from minors.

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